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Hello, Je suis Rizvan Haidaraly

À propos

Accompagner les entreprises à mettre l’humain au cœur de leur performance, en développant des environnements de travail plus sains, plus engageants

Formations

2003

Lycée Jean Mermoz

Montpellier

Work Experience

2024-Present

REDPEAKS SA

As a Global Sales Manager at Redpeaks, I am passionate about creating and implementing innovative sales strategies nationally and internationally. I am responsible for optimizing commercial performance and forming strong partnerships in various markets. I am motivated by the idea of helping companies achieve their growth goals by offering solutions tailored to their customers' needs. My vision: to build a future where sales teams transcend borders and thrive in a dynamic global environment. My mission: * Development and execution of global sales strategies * Management of regional sales teams to achieve growth objectives * Development of strategic partnerships in emerging markets * Analysis of market trends to anticipate and meet customer needs

2018-2024

IBM SA

• Spearheaded technical crisis resolution across Romandie, excelling in Complaint and Operation Management. • Implemented proactive Emergency Planning protocols, maintaining service excellence during critical events such as pandemics. • Strategically managed supplier relations, significantly reducing inventory and enhancing operational efficiency. • Demonstrated expertise in People Management of team o 20 persons, fostering team growth and professional development. • Drove Business Management initiatives, identifying and capitalizing on new market opportunities. • Oversaw Maintenance Contract Management, adeptly handling complex operations. • Led a dedicated 24/7 Technical Support team, ensuring robust hardware service continuity for Romandie customers. • Successfully negotiated and secured Maintenance Service contracts, guaranteeing consistent renewal.

2015-2018

IBM SA

• Delivered proactive advisory services and insightful reports, optimizing customer satisfaction with IBM support. • Provided expert local support for Mainframe, AIX, x86, and Storage systems to high-priority clients in Romandie. • Engaged in direct field support, representing the face of IBM to end customers.

2007-2015

IBM SA

• Provided comprehensive field support across the entire IBM portfolio, catering to sophisticated banking clients and national accounts. • Undertook a dual role as a dedicated Account Advocate for key clients in the Insurance and Banking sectors, as well as major national corporations.

2005-2007

IBM SA

• Delivered expert technical hardware support for IBM Power Servers to high-value clients across EMEA (Europe, Middle East, Africa). • Performed comprehensive health check reports, offering proactive recommendations to avert system issues for premier international customers. • Contributed to R&D initiatives by supplying vital feedback to enhance server stability and performance.

2005-2005

IBM SA

• Spearheaded supervisory role for technical teams, collaborating

with laboratory specialists to expedite the launch of IBM's

cutting-edge high-end servers amidst stringent management

deadlines.

2004-2005

IBM SA

Conducted comprehensive testing and troubleshooting of IBM server components, ensuring high-quality performance standards in the Manufacturing Test Department.

Certifications

Summer 2025

Udemy

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CX Lead growth System

CX Lead growth System